Privacy Policy

Effective since: April 1, 2025

Welcome to Everest Escapes, (the website), operated by Everest Escapes Pvt. Ltd. (we, us, our). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information, in compliance with Nepal’s laws and regulations.

1. Acceptance of Privacy Policy

By accessing or using our website and services, you acknowledge that you have agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not access this website.

2. Information We Collect

We may collect the following information:

2.1 Personal Information

Name
Email Address
Phone Number
Postal Address
Passport Number
Other Contact Details

2.2 Payment Information

Credit Card Details
Debit Card Details
PayPal Details

2.3 Travel Preferences

Preferred Destinations
Preferred Activities
Preferred Accommodations

2.4 Health Information

Health Conditions
Dietary Restrictions

2.5 Non-Personal Information

IP Address
Browser type and version
Referral Source
Time spent on pages
Operating system
Device type

3. How We Use Your Information

We may use your personal information for the following purposes:

Process your bookings
Providing customer support and services
Send booking confirmation message
Communicate with you regarding updates and changes
Improve our services based on feedback
Complying with legal obligations
Send you promotional emails and offers (on consent)

4. Cookies

Cookies are small data file stored on your device while visiting our website. We use cookies and third-party tracking technologies to enhance your experience and serve tours based on your preferences.

4.1 Cookies Types

Primary Cookies (by Everest Escapes’ Website)
Advertising Cookies (by Google Ads)
Analytical Cookies (by Google Analytics)

4.2 Managing Cookies

You can bypass cookies if you use ‘incognito mode’ in your device. Or, you can disable cookies through your browser settings. However, disabling might affect some functionality of our website.

5. Sharing Your Information

We may share your personal information to:

5.1 Third-Party Service Providers

We may share your information to associated or third-party vendors for:

Ticketing and Reservation
Payment Processing
Customer Support

5.2 Government Authorities

We may disclose your information if required by law to:

Protect our rights and property
Investigate possible wrongdoings
Comply with legal process

5.3 Business Transfers

In the event of sales of assets, acquisition or a merger, your information may be transferred to the new company.

6. Data Security

We have implemented security measures to protect your personal information from unauthorized access. To do so, we have:

Secured Connection (Use of SSL encryption)
Regular Audits (Assessment to identify any vulnerabilities)
Network Layer Security (Extra layer of security)
Limited Access (The information are accessible to authorized personnel only)

But, we cannot guarantee absolute security.

7. Your Rights

You have following rights on your personal information under Nepalese law:

Access (Request access to your personal information)
Correction (Request correction of any inaccurate information)
Erasure (Request deletion of your personal information)
Restriction (Request a restriction on processing your personal information)
Data Portability (Request transfer of your personal information)
Object (Object to processing your personal information)

8. Children’s Privacy

Our travel services are not intended for individuals under the age of 16 (without proper guidance of their guardians). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to remove it.

9. Marketing Communications

With your consent, we may send you promotional emails. You can opt-out by:

Clicking the ‘unsubscribe’ link
Direct contact
Email contact

10. Governing Law

This privacy policy is governed by the laws of Nepal. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Nepal.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an ‘Effective since’ at the top of this page will have the last change date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about our Privacy Policy, please get in touch with us at:

Everest Escapes Pvt. Ltd.

Address: Devkota Sadak, Mid-Baneshwor, Kathmandu
Email: info@everestescapes.com
Gmail: everestescapes@gmail.com
Phone: +977 982 180 2260
Phone: +977 981 017 7771

Disclaimer: While we strive to ensure that our Privacy Policy complies with Nepalese laws and regulations, and are subject to change in compliance with laws.